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Return Policy

Shipping

 

Free Shipping on all domestic orders over $100 within the United States.  Please allow 1-2 business days to process your order.

 

Exchange Policy

 

At Sun Kitten we strive for customer satisfaction.  If you are not happy with your merchandise we will gladly exchange or provide a store credit for your unworn/unused items within 14 days of purchase.  Items must be in their original condition with tags attached and liners intact.  We do not offer a refunds for any reason. 

 

The following items are final sale will not be eligible for an exchange:

 

-          Any sale or promotional items

 

-          Items returned that are not in their original condition.  This includes merchandise that has been worn, washed, altered or stained and or missing its original tags and liners.

 

-          Items that are sent back without prior approval and authorization will not be accepted. This includes items that are sent in after the 14 day exchange window.

 

Exchange Process

 

-          Please complete the below form to request an exchange.   We will provide an RMA# and further instructions on shipping your merchandise back.  Please make sure the RA# is clearly visible on the front of your package. 

 

-          You are responsible for the return shipping and handling.  We recommend tracking and insuring your package to ensure proper delivery and receipt.   

 

-          We will notify via email upon receipt of your return and the status of your exchange.  All exchanges will be assessed a $4.95 return shipping fee. 

 

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